More than 180 travel agents participated in the Air France & Paris webinar organized by Atout France on June 10. If you were unable to attend the live webinar, we invite you to replay it before planning any trip to France, which is eagerly awaiting the return of visitors from Canada.
The reopening of France
Mélanie Paul-Hus, director of Atout France Canada, took advantage of the event and the presence of travel advisers to remind people of the new rules for entering France, which came into force on June 9. Canada being in orange in the ranking of countries, passengers from Canada are admitted to France provided they are fully vaccinated and have a negative PCR or antigen test result, the test to be carried out between 48 and 72 hours before departure. Unvaccinated passengers, other than French nationals, cannot enter France by air without a compelling reason. Many details were provided during this presentation. “Restaurants can now accommodate customers indoors, sports halls are reopening and museum gauges are less restrictive. It is therefore possible to enjoy the most beautiful attractions in Paris while respecting barrier gestures, ”said Paul-Hus. To better manage events of more than 5,000 people, France has implemented a health pass to ensure that participants in major outdoor or indoor events only admit visitors who have been vaccinated or have negative screening results. The reopening of France to foreign visitors is part of a global economic recovery effort following a full schedule.
Update of the customer journey and the Air France summer flight program
The presentation of the latest flight safety video with iconic places in France as a backdrop, as well as the increased sanitary measures at Toronto Pearson Airport, served as an inspiring and reassuring introduction. Continuing on this momentum, Catherine Guillemart-Dias, Vice-President General Manager Air France KLM Canada announced the update of Canada’s flight program in July and August, including 21 “This summer will be a homecoming, at #WhatReallyMatters . There is no better place than France to rediscover the simple pleasures of life. Welcome to France! “- Jean-Baptiste Lemoyne Secretary of State to the Minister for Europe and Foreign Affairs, in charge of Tourism, French people living abroad and La Francophonie. Weekly flights departing from Montréal-Trudeau ( 17 Air France and 4 KLM), 12 weekly flights from Toronto Pearson (5 Air France and 7 KLM) and 12 weekly flights from Vancouver (3 Air France and 5 KLM). The VPDG also highlighted some of the measures to make travel arrangements more serene: ” By granting flexibility that allows a full refund of all our tickets without having to justify the reason for the cancellation, and more recently, by receiving the highest honor in the APEX ranking for sanitary measures on board our flights, we offer our customers peace of mind in planning their trip and optimal travel conditions for their experience on board.
Maud Brunet, who recently joined the Atout France team in Canada as Operational Marketing Manager, took the stage to present the Parisian and French partners of this webinar.
Eiffel Tower opens July 16 with enhanced customer experience
Nathalie Bruel, of the Société d’Exploitation de la Tour Eiffel (SETE), gave a comprehensive overview of the famous Iron Lady, one of the most visited monuments in the world. After an 8-month closure, the Parisian monument will reopen to the public on July 16, with an improved customer experience. Travel agents can book tickets in advance, as well as tables in the Jules Verne restaurant and Thierry Marx’s new brasserie. Many other services are now offered to visitors and can be booked in advance by advisers.
Best Western France: An Unparalleled Offer
Olivier Lautissier recalled that BWH Best Western is the largest chain of private hotels in the world, which gives it great notoriety. Among the chain’s other assets, the quality of service, cultivated with passion by the owner-operators. The implementation of a new health and customer experience protocol in the form of promises will allow consultants to choose the establishment most suited to their clients’ desires from among more than 300 establishments in France alone. Rewards and incentives are also available for the retail industry.
Paris my love
At Galeries Lafayette Paris Haussmann Azileb Incerto told us about the joy surrounding the reopening of the famous Parisian department store on May 19, after 107 days of closure. The opportunity to celebrate the French capital with the Paris Mon Amour exhibition which will take place in the windows of Avenue Haussmann. Exceptional measures have been taken to take care of the customers who will come to make their purchases. Galeries Lafayette also offers many personalized services, including Made in France Experiences (French know-how), the Personal Shopper (private lounge and in-house advisor), and reimbursement of French taxes (VAT) for a minimum purchase of 100 euros. . .
On the Seine and the rivers of France
With CroisiEurope “Navigating the rivers today opens the doors to the history and culture of France,” said Michel Grimm of CroisiEurope in his introduction. The cruise allows you to travel comfortably close to your stopovers. CroisiEurope, a French family business based in Strasbourg, sails on the Seine from Paris to Honfleur, but also on the Rhine, the Rhône, the Gironde and the Loire. Recently, the company has also offered barge tours for an intimate discovery of the canals of France. Among the advantages offered are special attention to service and gastronomy on board, as well as exciting cultural excursions.
With Bouygues Telecom As the smartphone is an essential travel companion, Arnaud Bommart offers My European SIM card from Bouygues Telecom, to stay connected at all times and make calls with complete peace of mind during a stay in France. In addition to the pleasure of communicating and easily browsing the web, the card offers useful services such as a tourist guide designed with Atout France and discounts at participating merchants. Travel agents receive a commission if their customers purchase this service.
Watch the Air France & Paris webinar
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To prepare for your trips to France, Atout France also recommends that you consult the latest instructions on the France.fr site – Covid section, but also to refer to the following sources:
French Embassy in Canada https://ca.ambafrance.org/Reouverture-des-frontieres-francaises-aux-voyageurs-enprovenance-du-Canada-a Canadian government site https://voyage.gc.ca/
Air France – protocols and boarding documents https://bit.ly/3gblYhY